Quote & Purchase Policy

Sorano Supply operates as a B2B supplier offering tailored quotes based on your equipment needs. This policy outlines the process from quote request to order fulfillment.

Quote Request

Clients may request a quote via our website or email. Please provide all relevant details (product(s), quantity, shipping location, business type) to help us create a precise quote.

Quote Validity

All quotes are valid for 14 calendar days from the date of issue, unless otherwise stated. Pricing, availability, and delivery estimates are subject to change after this period.

Pricing & VAT

Quoted prices are in [GBP or EUR or USD – choose your base currency] and may be exclusive of VAT, customs duties, or shipping fees unless otherwise specified.

Acceptance & Payment

Once a quote is accepted, an invoice will be issued. Payment must be made in full prior to order processing. Accepted payment methods include bank transfer, credit card, or PayPal (payment instructions will be included in your invoice).

Order Fulfillment

Upon receiving payment, your order will be confirmed with the supplier and prepared for shipment. You will receive a delivery timeline and tracking information as soon as the order is dispatched.

Cancellations

Orders cannot be canceled once payment has been processed and the supplier has begun fulfillment. Please contact us immediately if you need to request a cancellation, and we will do our best to assist you.